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Privacy and Terms & Conditions

Refund & Return Policy

We do not accept returns of our product apart from Manufacturing Defect or Damage during transportation. If there is any defect or complaints you need to inform it to us by sending an email or calling our call-center within 24 hours of receiving & accepting the product. We believe in complete customer satisfaction, and any product which you have received in a damaged condition due to transportation or manufacturing defect can either be replaced or refunded. Refund requests will be carefully considered by our customer service team. 

We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:

  • the item may be damaged during transit

  • or there might be a manufacturing defect

  • or that a wrong item is delivered to you

In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 5 days after receipt of the package. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

FOR ENQUIRIES

Operational Address :

Plot 4 GS Business Park

HMT Road, North Kalamassery

Kochi, Kerala, India 683563

E-Mail ID:

currease@carilco.co

Ph. No :

95677 40444

  1. Customer is solely responsible for providing the correct billing and delivery addresses.

  2. Delivery will take place at the delivery address specified by customer during the ordering process. Delivery address must be within India.

  3. When customer places an order to purchase a product/products from currease.com or carilco.com, the order represents a non-binding agreement between the seller and the customer. A binding contract between seller and buyer forms only after a complete payment is fully authorised by the payment gateway and the goods are dispatched from our warehouse. Any order will be dispatched only after a successful authorisation of the billed amount in full.

  4. Please note that the email confirmation is only an acknowledgement of the receipt of the order. Any product/products on the same order which we have not confirmed in the dispatch confirmation e-mail, is not a part of that binding contract.

  5. We put our utmost efforts to have your order delivered on the delivery date provided in your dispatch confirmation email. However, please note the delivery dates provided by us are only our best estimates and the actual delivery of your order may be later than this date. Any delays made by the delivery service is beyond our control and our liability.

  6. Order and the goods become customer’s responsibility and ownership after customer receives them.

  7. We reserve the right to adjust prices, goods and special offers at our discretion.

  8. We carry the right to modify or discontinue any or all products at any point of time, with or without any prior notice, temporarily or permanently. We bear no liability for any such modification, suspension or discontinuance of any product or services.

  9. All item prices are inclusive of all the taxes applicable , unless stated otherwise.

  10. The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial or non-commercial purpose without our written consent.

  11. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of currease.com and carilco.com and its affiliates without a written consent from the seller.

  12. The above stated terms and conditions are governed by the Indian law. Any dispute shall be resolved by the Indian court.

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